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Terms &
Conditions

Please review the following terms carefully before booking a journey with WADŌ

Updated:

September 1, 2025

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1. General Information

WADO KK (operating as WADŌ-VIP) provides bespoke travel and concierge services in Japan. By engaging our services, clients agree to the following terms and conditions.

2. Services

  • All itineraries, experiences, and concierge arrangements are tailored individually.

  • WADŌ-VIP reserves the right to substitute or modify services due to availability, weather, or unforeseen circumstances, ensuring equal or greater value.

3. Bookings & Payments

  • A written confirmation (email or signed agreement) is required for bookings.

  • Payment terms, deposits, and deadlines will be outlined in the booking invoice.

  • Prices are subject to change until payment is confirmed.

4. Cancellations & Refunds

  • Cancellation policies may vary by experience and will be specified in booking documents.

  • Refunds (if applicable) are subject to third-party provider policies and may include administrative fees.

5. Liability & Insurance

  • WADŌ-VIP provides basic travel insurance as part of its services; however, this coverage is limited.

  • Clients are strongly advised to obtain comprehensive travel insurance (covering health, accidents, cancellations, and personal belongings) to ensure full protection.

  • WADŌ-VIP acts as a coordinator and is not liable for acts, omissions, or negligence of third-party providers (transport, hotels, artisans, restaurants, etc.).

  • Clients are responsible for holding valid travel documents and meeting health/safety requirements.

6. Client Responsibilities

  • Clients are expected to conduct themselves respectfully during experiences.

  • Any damages caused to property or disruption of services may be charged to the client.

7. Data Protection

  • Personal information is handled in accordance with our [Privacy Policy](link to privacy page).

  • Data will only be used for travel arrangements and communication with the client.

8. Governing Law

  • These terms are governed by the laws of Japan.

  • Any disputes shall be subject to the exclusive jurisdiction of Japanese courts.

9. Amendments

  • WADŌ-VIP reserves the right to update these Terms & Conditions at any time.

  • The most recent version will always be published on this page.

10. Contact

For questions regarding these terms, please contact:
info@wado-vip.com

WADO KK
Address:

〒910-2178 15-1-2 Togano-Cho, Fukui City, Fukui, Japan

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